Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...

Tired of being the person your friends, relatives, and coworkers run to when they’re faced with a Mac problem? Providing help can be gratifying, but repeated requests can be frustrating: once you ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

The majority of problems Mac users encounter relate to email and printers, according to support vendor Rescuecom, while issues with macOS itself, Apple hardware, and other apps are drastically less ...

CINCINNATI (WKRC) – Do you keep getting calls from telemarketers claiming to be from Apple technical support? If so, you’re not alone. It’s happening all over the country and beware: It’s a scam ...

Incessant robocalls have been a growing, worldwide frustration. During the month of October, there were 5.7 billion robocalls made, according to a report from robocall blocking app YouMail. In the ...