A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...
South Africa’s e-hailing services have a bad rep. Unsafe driving, unsanitary cars, unroadworthy vehicles and just poor ...
CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...
A South African Post Office package, delayed for 13 years, sparks outrage and laughter online, and Mzansi reacted to shocking ...
The Goa government has suspended the registration of Ola Electric scooters on the VAHAN portal after multiple customer ...
A Ram owner's nightmare leads to a surprising trade. He traded a new 2025 Ram 1500 for an older 2023 Ford F-150 with higher mileage. Why? Major electrical issues and terrible customer service. Will ...
In a screenshot of the receipt, the dad had indeed completely scratched out the 20% automatic gratuity and had written that ...
Britannia Hotels was placed at the bottom of a list of 52 hotel chains by consumer group Which?. It managed an overall ...
Other than, “Yes, you did a terrible job,” what could I say? It seems that young people want to hear “That’s OK,” but bad ...
Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a ...
Ola Electric, one of India’s leading electric scooter manufacturers, has hit a roadblock in Goa. The state’s Transport Department has temporarily suspended the sale of Ola Electric scooters after a ...
Zero-turn lawnmowers are incredible purchases if you need something for a larger lawn, but these models ranked poorly for ...
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