The National Gender Service (NGS), which provides healthcare for transgender adults, is closing its waiting lists due to a lack of resources, Prime Time has learned ...
You’re managing a federal agency contact center when someone calls in with a bomb threat targeting a government building. The employee immediately begins ...
Looking for the perfect office headset in 2026? Learn about top picks that can boost your productivity and comfort today.
Stay ahead in office communication with our top picks for headsets with jacks in 2026, designed for clarity and all-day ...
Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.
Southeast Financial Credit Union replaced three siloed phone systems with one UC/CCaaS platform and revamped its communications efficacy.
Getting a solid Android phone doesn’t necessitate spending a small fortune. The best budget models strike a great balance between price and performance, giving you smooth everyday use without cutting ...
Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut through the noise. Delivering outstanding customer and employee experiences is ...
Businesses are increasingly integrating advanced technologies to transform their operations and unify their communications platforms. Delivering exceptional customer experience (CX) and employee ...
We may receive a commission on purchases made from links. Most of us are chronically online, consumed by social media feeds and short-form content. We endlessly scroll on Instagram and TikTok on our ...
On Tuesday, Avaya launched its Avaya Infinity Platform. Over the past year and more, Avaya has largely focused itself around its top 1,500 customers which include large enterprises and public sector ...
MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global enterprise software leader, today announced its new Avaya Infinity™ platform. Built to unify fragmented customer experiences, Avaya Infinity™ equips ...
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