Why Smart Call Coverage Is the Real Growth Multiplier A former colleague of mine runs a multi-location dental group that ...

JD Wetherspoon has surpassed Premier Inn in a Which? ranking, with its more than 50 pub-attached hotels contributing to a 76% ...

At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

That's a fake customer service number! Only a scam call center could turn a $428 Southwest Airlines ticket into a $4,500 ...

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

"I once had a customer at Macy’s who tried to pay for her purchase with a Target gift card. She yelled at me for not ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

for CIMB Singapore’s sole branch at Raffles Place tell a consistent story. Across hundreds of comments, customers praise staff who are not only professional and efficient but also go the extra mile to ...