Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, with the potential for future expansion.

GREENVILLE, N.C. (WITN) - A business that made headlines for flying a giant American flag is now drawing attention for another reason. Tuesday makes it day three since Alex Naoum, a Greenville ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly failing to answer calls in a timely manner, and when agents do connect to a ...

Shortly after he was unexpectedly elected speaker of the House in October 2023, Louisiana Republican Mike Johnson appeared before the awards gala of the National Association of Christian Lawmakers, a ...

For years, First Lutheran Church in St. Paul’s Dayton’s Bluff rented its education building at 461 Maria Ave. to a handful of nonprofits like the East Side Elders program and Urban Roots. Over the ...

Liberty Puerto Rico has made major strides in improving its customer service and operations this year using artificial intelligence and a renewed focus on user experience, said Leandro Kabbach, the ...

In May, 2022, when Politico published a leaked draft of the Supreme Court’s decision in Dobbs v. Jackson Women’s Health Organization, presaging the overturning of Roe v. Wade, Andrea Gallegos realized ...

Nearly a third of Americans – 30% – say people may have to resort to violence in order to get the country back on track, according to the latest PBS News/NPR/Marist poll. It’s a sharp rise from 18 ...

A Forest Service ranger with the Mendenhall Glacier Visitor Center acts as bear crossing guard as visitors look on. The Trump administration is planning to close some U.S. Forest Service offices in ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that over the years, there have been too many issues with invoicing and customer service hold times. “We all have ...

A tiny percentage of Americans support it in any meaningful sense, despite what some polls may show. By Nate Cohn A makeshift memorial for Charlie Kirk in Orem, Utah. Credit...Kim Raff for The New ...