“I still read customer complaints,” Dimon said at the America Business Forum in Miami on Thursday. “If they ask you a ...

A restaurant’s witty response to a customer’s review has left internet viewers in stitches.

Fast food fans are a passionate bunch and won't hesitate to call out anything that falls short of expectations, as proven by ...

After investigating a complaint from a B.C. customer that their Amazon order never arrived, Consumer Protection B.C. (CPBC) has ordered the e-commerce giant to pay close to $20,000 in fines, legal ...

Dollar stores are popular due to their low prices, not because of the quality of their products. However, inexpensive doesn’t always mean cheap, and retailers like Dollar Tree are booming because they ...

Pets provide endless love, companionship, and a chance to bond with something that won’t judge you for your foibles. Sometimes they’re recognized as emotional support animals and get to accompany ...

How brands gain the strategic edge in customer experience by balancing AI with the human touch. In partnership withNiCE As brands compete for increasingly price conscious consumers, customer ...

NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

State health and safety inspection reports show that TAKA Karahi and Kabab was ordered shut down last week after inspectors, following up on a customer complaint, uncovered 12 violations, including ...

Burger King has been listening to customer complaints lately, and they're implementing a huge change at more than 1,200 American locations. Restaurant Brands International, the parent company of ...