New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 4, 2025-- 8x8 Workforce ...
Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...
Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...
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Rocket CRM Announces Advanced CRM Automation System to Streamline Customer Relationship Management
Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...
Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...
In today's rapidly evolving AI landscape, what matters isn't what your retail brand says with AI, but what it can do with it.
At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
The company demonstrates innovation and customer-centric excellence through dynamic resource management and localized ...
Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.
Novaco AI, MAD Devs, Pistonheads, Autoguard and Marketing Delivery are among the tech providers with updates this month.
Discover key Q3 2025 earnings insights for Superior Group of Companies, with improved outlook, cost discipline, and growth strategies.
The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...
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