We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

The deal could see the kingdom acquire up to 48 of the stealthy strike fighters, which only Israel is currently allowed to purchase in the region.

Solutions to mortgage servicers and other firms in the financial services industry, has announced that Presley Santos has ...

Kroger will be one of the first retailers to offer customers access to Instacart's AI-driven Cart Assistant, to be available ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

Too often customers fail to communicate expectations, leading to disappointment and friction between both parties.

A practical strategy guide for building profitable customer relationships using the latest AI science and tech.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Abstract: A chatbot is equally vital if its purpose and objective are known. Chatbots are commonly used in marketing, sales, and customer service. Artificial Intelligence has been with us since the ...