Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

Chewy takes the crown as the most satisfying online retailer, scoring higher than Amazon and eBay in the latest American ...

Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...

Tariffs sped up purchases for over one-third of car buyers, as J.D. Power’s 2025 SSI Study shows satisfaction still rising.

Alberta again showed its dominance in the Builder of Choice categories, taking three of four awards. Calgary builders McKee ...

Buick, GM’s luxury brand, managed to take the number one spot on the 2025 U.S. Sales Satisfaction Index (SSI) in the Mass ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...