Every year, JD Power conducts a survey to help discern what consumers in the auto market are and aren't happy with.

J.D. Power’s 2025 U.S. Auto Claims Satisfaction Study, released October 28 from Troy, Michigan, found overall satisfaction ...

Wawa has been knocked out of the top spot for customer satisfaction among convenience stores, according to a new national study. Kwik Trip, a chain of more than 900 convenience stores primarily in ...

Enterprise dethroned National from the top of J.D. Power's annual 2025 North American Car Rental Satisfaction Study, J.D. Power announced Wednesday. Enterprise was No. 1 in the J.D. Power survey with ...

A study keeping tabs on customer satisfaction across dozens of industries found yet again that while Buc-ee's is highly-rated, its shoppers aren't as content as they are with other corner stores. This ...

Ride-share services have undoubtedly made life easier, but what was once novel and exciting is starting to sour. Case in point: a Lyft customer who found out how much personal information drivers have ...

DALLAS--(BUSINESS WIRE)--For over two decades, Pharmaceutical Strategies Group (“PSG”) has provided independent, research-driven insights into pharmacy benefit manager (PBM) performance through its ...

Rather than a safety recall, the Ford Motor Company is fixing a notorious issue that impacts early Maverick pickup trucks by means of a customer satisfaction program. Internally referred to as 25N09, ...

A customer at a 7-Eleven in Dania Beach shot two men, killing one, after he and a clerk were robbed on Saturday evening, deputies said. The customer was in the parking lot of the 7-Eleven at 800 ...

ATLANTA, Aug. 26, 2025 – Cox Automotive Inc., today released, the Drivers of Car Shopping Satisfaction, a comprehensive report detailing the emotional journey and satisfaction of car shoppers. The ...

AI-driven features, such as smart climate control and driver preferences, are enhancing vehicle satisfaction. Blind spot cameras and in-vehicle payment features are highly valued and influence ...

The last decade was defined by the introduction and evolution of digital retailing technology, which has put more control into the hands of shoppers. Control, transparency, knowledgeable staff and ...