Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...
An American version of “Call My Agent” is currently in development at HBO, Variety has learned. While the original French ...
Done right, AI agents can make the total customer experience feel more human, says CEO of agentic AI automation platform ...
The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by ...
ID laws are forcing companies to store massive amounts of sensitive data, turning compliance into a security risk. Acronis ...
Heritage Insurance Holdings, Inc. ( HRTG) Q3 2025 Earnings Call November 6, 2025 9:00 AM EST ...
Patel said this is because of Neuro’s fundamentally different architecture. He explained that it uses deterministic guided ...
The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party ...
Among the throngs of cybersecurity vendors that have recently released AI agents for use by partners and customers, the ...
When customers “really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, ...
Unlike conventional automation that merely executes predefined steps, or generative AI that produces information on demand, Agentic AI represents an entirely new class of intelligence — one capable of ...
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