Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

At Salesforce, workforce planning and learning and development (L&D) leaders are working together on a wide-scale employee ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

The word "uncertainty" sums up the current business climate. Everyone in the C-suite is feeling jittery. The tariff situation is ever-changing, interest rates are questionable and companies are ...

After being named by Discord as the third-party responsible for the breach, 5CA said none of its systems were involved. Discord informed users on October 3 that some of them may have had their ...

The Barrow County Sheriff’s Office and the U.S. Secret Service conducted a county-wide search for card skimming devices on Oct. 6. During the operation, investigators and agents checked 76 businesses, ...

SCSK Corporation has continued to provide advanced technologies through systems and services for multiple industries, including manufacturing, industrial, and financial sectors, leveraging experience ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...