Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...

SLT-MOBITEL, the National ICT Solutions Provider, celebrated Customer Service Week 2025 from 6th – 10th October with an ...

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...