Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...
The Foster Art Gallery of Westminster College is showing an exhibition by artist Morgan Bukovec, “Are You on the Menu.” ...
Saying “please” transforms a demand into a request. “It acknowledges someone's choice of participation in something, and the ...
Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...
DAVENPORT, Fla. (WFLA) — A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and Nicholas Jones, 18, ...
YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...
Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...
A corporate customer has requested VAT invoices from a hotel covering all bookings made since early 2024, however they would like them made out to a new company "Newco" they incorporated in May 2024.
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