The unidentified manager let out a blood-curdling scream as the crazed customer stormed out of the McDonald’s.

The Times is embracing vertical video, and journalists are buying in, as the news outlet seeks more time and attention from ...

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

It is considered standard for customers to tip service workers, such as restaurant servers, taxi drivers, hair stylists, and ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Artificial intelligence communications and conversation platform Sendbird Inc. today announced the launch of Sendbird Voice AI, a voice automation solution for customer service designed to take the ...

Even celebs aren’t exempt from bad customer service. And that’s exactly what happened to Xscape singer Tamika Scott during a night out in Georgia over the weekend. As noted by a video posted to her ...

A woman named Tammy posted a video on TikTok and explained to viewers why she didn’t tip after a recent visit to a Texas Roadhouse restaurant. TikTok/@tamberlynne24 Tammy said, “Didn’t leave a tip at ...

VANCOUVER, Wash. (KPTV/Gray News) - A now-former DoorDash driver is facing multiple charges after police say he went to a DoorDash customer’s house armed with a gun and demanded a cash tip. According ...