Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

In a market where expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Ola Electric has expanded its Hyperservice programme, opening access to spare parts, diagnostic tools, and training modules ...

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

At companies big and small, employees have feared being replaced by AI. The new threat: Being replaced by someone who knows ...

Ola Electric on Monday announced that it is scaling up its proprietary service infrastructure and technology vertical by ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...

Bark Busters Tree Service, a licensed and insured tree care company based in Harrison, Tennessee, has received consistent positive feedback from residents and businesses across Hamilton County and ...