According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

US consumers' views of the economy dimmed in November, reaching the lowest level since mid-2022 as a government shutdown fueled household worries, survey data showed Friday.

Consumer sentiment dropped to a three-year low in November, a month into the government shutdown, led by pessimism in both ...

While technology has made paper receipts less common, if you do go to a restaurant that requires your signature, make sure ...

Canva Did you know you can earn cash or gift cards by scanning your shopping receipts? We are all trying our best to save ...

Evri and Yodel have the least happy customers when it comes to contacting delivery firms for help, an annual survey by the regulator has found. Amazon and FedEx have jointly taken the top spot in ...

A California Walmart customer is outraged after an interaction with a receipt checker she says had a “disgusting” attitude. TikTok user @krymiariiver posted a video about the encounter on Sep. 30.

Wawa has been knocked out of the top spot for customer satisfaction among convenience stores, according to a new national study. Kwik Trip, a chain of more than 900 convenience stores primarily in ...

SAN DIEGO--(BUSINESS WIRE)--In a business landscape where customer experience (CX) is a key differentiator, executives are navigating the complex challenge of harnessing AI to drive meaningful impact.

Cincinnati/Northern Kentucky International Airport barely ranked above average by J.D. Power in the research firm's annual survey of traveler satisfaction for medium-sized airports. The airport ...

ANCHORAGE, Alaska (KTUU/Gray News) - A security guard at a grocery store in Alaska was shot last weekend over a reported receipt dispute. Kendrick McFarland says he was shot while working security at ...