The Google app for Android has seen a few feature additions in recent months. While most of these changes have been related ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Q3 2025 Earnings Call November 6, 2025 5:00 PM ESTCompany ParticipantsScott Smith - Head of Investor RelationsKeyvan Mohajer ...

By Sharmila Ravi, SVP in Card Technology at Capital One When a customer taps “Make a Payment” in a mobile app, they expect ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Discover how SMB marketers can use voice AI to boost customer experience, convert more leads, and achieve tangible ROI by ...

Authenticx, a leading conversation intelligence platform for healthcare organizations, today announced it has launched its agent assistance solution on Salesforce AppExchange, a leading enterprise ...

Ultravox is a next-generation Voice AI platform built for human-like, real-time conversation at scale. Ultravox pairs a speech-language model with practical tooling—APIs, SDKs, and telephony—to help ...

Joshua Group launches an AI platform transforming education, business, and employment opportunities across Africa - ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

Listen and subscribe to Opening Bid Unfiltered on Apple Podcasts, Amazon Music, Spotify, YouTube, or wherever you find your favorite podcasts. Starbucks is in full-on retooling mode under CEO Brian ...