Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.

Customer engagement platform receives significant funding to enhance AI capabilities and grow North American operations.

X's new "about this account" section could make it a lot easier to identify scammy accounts X has long been a hotbed for fake accounts, bots and other scammy behavior. Many of those dynamics have been ...

Enterprise software giant Red Hat is now being extorted by the ShinyHunters gang, with samples of stolen customer engagement reports (CERs) leaked on their data leak site. News of the Red Hat data ...

To Murphy’s credit he smiled, whooped and joined the audience in applause, which several users pointed out, defending his composure as part of his charm against the good-natured jibing: Asked by ...

Oct 1 (Reuters) - Intel (INTC.O), opens new tab is in early talks to add AMD (AMD.O), opens new tab as a foundry customer, Semafor reported on Wednesday, citing people familiar with the matter. AMD ...

Tom Holland wants to make it clear that he put a ring on it! The 29-year-old Spider-Man actor sweetly corrected a reporter during a recent panel event when the man referenced Zendaya as being ...

Brandoms represent the evolution of customer loyalty, where emotional connection, community, and advocacy elevate brands into cultural icons with powerful business advantages. This excerpt is from ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

An Ohio woman ordered Charlie Kirk’s go-to Starbucks drink on Sunday evening — and was startled to find a hateful message written on the cup. Autumn Perkins, who lives in Middletown, Ohio, visited a ...