More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it's not always a happy or ...

When a conversation feels difficult, don’t start with emotion; start with observation. Borrow a trick from military ...

Enforcing basic parking rules should be simple, but some stubborn customers turn it into a battle. One retail worker reminded drivers that handicap spots are off-limits without a proper tag, but one ...

Not every customer comes in ready to be helped. In fact, some arrive actively ready for a fight. One employee recognized that from the moment he saw a cantankerous man fumbling with his trailer in a ...

Less than two weeks after filing for divorce from Keith Urban, Nicole Kidman is opening up about emotional life challenges and how age has given her the tools to get through even the darkest days. In ...