Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...

Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

Customer service has become one of the most defining measures of business success. We live in a time when the distance between a brand and its customer can determine its relevance, and where ...

Let’s clear the air—“customer service” (CS) isn’t some vague, dial-tone promise you’ve heard tossed like cheap confetti. CS is the company’s relationship with a customer, from first contact through ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

Avia is pleased to announce that it has been named a winner of the Customer Service Team of the Year in the 15th Annual 2025 ...

Discover how Paradigm Roof and Shield is raising the bar in roofing with a focus on quality, customer service, and veteran ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

The Institute of Behavioral and Decision Science (IBDS) at HKU Business School (HKUBS), in collaboration with the Hong Kong ...

Avia is pleased to announce that it has been named a winner of the Customer Service Team of the Year in the 15th Annual 2025 Globee (R) Awards for Business. This esteemed awards program celebrates ...

Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of business success. Without a strong feedback loop, your customer service strategy is kinda incomplete, an ...

Born between 1950 and 1970? Your experience is incredibly valuable. Explore companies that actively seek and hire seasoned ...