Dr. Amy Flaster, Cigna Healthcare’s chief medical officer since last year, is stepping up as CMO of the whole enterprise. At the same time, Cigna’s chief health officer and a business improvement ...
Press Ganey, the leader in experience measurement, analytics, and advisory services for health systems and health plans, today released Healthcare consumer experience 2025, an extensive report ...
AngelEye Health, a leader in neonatal and pediatric solutions, is honored to announce its inclusion in the 2025 Inc. Power ...
Regions has an A+ rating with the Better Business Bureau, and it, along with its forebears, has been accredited by the BBB ...
Image by Radhika86 from Pixabay. Over more than four decades in healthcare marketing and senior management, I’ve learned that hospitals and health systems often misunderstand what truly drives market ...
A private examination room for one person 'HIVE' Chaum (Director Kim Jae-hwa) has strengthened the customized screening system by expanding the private screening room 'HIVE' for one person. In 2010, ...
Background Given the emphasis on promoting inclusive policies, we investigated the relationship between US hospitals’ inclusion efforts for lesbian, gay, bisexual, transgender, queer or questioning, ...
Wawa has been knocked out of the top spot for customer satisfaction among convenience stores, according to a new national study. Kwik Trip, a chain of more than 900 convenience stores primarily in ...
Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...
Mutual of Omaha Ranks Highest in Individual Life Insurance Satisfaction Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability ...
A study keeping tabs on customer satisfaction across dozens of industries found yet again that while Buc-ee's is highly-rated, its shoppers aren't as content as they are with other corner stores. This ...
Cincinnati/Northern Kentucky International Airport barely ranked above average by J.D. Power in the research firm's annual survey of traveler satisfaction for medium-sized airports. The airport ...