Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

Explore the best security risk assessment tools of 2025 to address modern cybersecurity challenges, enhance risk management, ...

Salesforce is bringing agentic AI to IT service management (ITSM). The CRM giant is taking aim at competitors like ServiceNow with Agentforce IT Service, a new IT support suite that leverages ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Hello, everybody. How is everybody doing? Good. Okay. Day 3, and there's one more day. So this is the fourth year that we've been in the process of the relaunched combined Communacopia and Technology ...

How brands gain the strategic edge in customer experience by balancing AI with the human touch. In partnership withNiCE As brands compete for increasingly price conscious consumers, customer ...

For years, Jira has been the go-to platform for teams managing projects, product development and support operations. However, it has lacked a true CRM system that allows sales, product and delivery ...

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have ...

SANTA CLARA, Calif. & LONDON--(BUSINESS WIRE)--Vodafone Business and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced an expansive five-year strategic collaboration ...

Two new products developed in-house, two new bundles of existing apps, and free access to its Rovo AI agent — Atlassian has plenty of product news as the first full day of its Team '25 conference ...