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In a viral video posted July 6, TikToker Jill Gibson Carts (@just.chill.jill) shared her “Karen” experience at Lowe’s when a woman thought she was an employee and demanded to speak to her manager. A ...

A TikToker who shared her now-viral Popeyes customer service horror story sparked debate about whether asking for a manager makes someone a “Karen.” In the video posted on April 7, TikToker Kaely ...

Karens can be set off by a number of things – from a lukewarm caffè latte to something marked 50% off ringing up full price – but few things spark a full-blown Karen episode like bungled shipping of ...

PITTSBURGH — Tasha Ray has heard the soundtrack of hell, and it is the hold music of Aetna’s customer service line. Earlier this year, Ray found herself trapped in a doom-loop of phone frustration as ...