Lloyds Bank explains 'rewards' rules over £100 and £50 payments

Nationwide will give you £175 if you switch to a new or existing FlexDirect, FlexAccount or FlexPlus account. Both NatWest ...

Rocket CRM Introduces Missed Call Text Back System to Streamline Customer Engagement and Strengthen Communication Continuity

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance ...

Recall Roundup: Häagen-Dazs ice cream, Ford Broncos, cholesterol medication lead the list

Dreyer’s Grand Ice Cream Inc. is recalling a limited number of its Häagen-Dazs Chocolate Dark Chocolate Mini Bars that may ...
Milwaukee Independent

Companies find some tasks are still better left to humans even as AI shakes up the call center industry

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...