Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

A Wells Fargo customer has reportedly lost nearly $100,000 after receiving a call from a fraudster posing as a bank employee.

Fake customer service numbers on Google are scamming people. Learn how to stay safe and stop scammers from taking control of ...

METV"> If you're a Des Moines Water Works customer... keep an eye on your mail. Notices about lead service lines are being ...

T-Mobile is opening up its Text to 911 feature—which allows users to text emergency services through their phone's native messaging app when outside of coverage areas—to everyone, including AT&T and ...

T-Mobile is no longer allowing customers to make payment arrangements for past-due balances via traditional channels, such as ...

I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 4, 2025-- 8x8 Workforce ...

Spokeo reports on evolving phone habits, highlighting trends lost over time and new ones emerging, from voice notes to the ...

If a customer can get help instantly, feel understood and never repeat themselves, then all the technology underneath has ...

Automaker Ford has recalled more than 510,000 trucks, SUVs and other vehicles for multiple issues in late October, NHTSA said ...