According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

The shutdown is already the longest on record, eclipsing the 2018-19 shutdown, which lasted 35 days. A ground stop to and from New York City's LaGuardia Airport in January 2019 was one of the key ...

Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a ...

Wetherspoons has been named one of the best hotel chains in the UK, beating the likes of Crowne Plaza, Marriott and Hilton, ...

A pub hotel group has come top of the table and beaten the likes of Marriott and Hilton in Which?’s hotel rankings, whereas Britannia has come last for the twelfth consecutive time.

It's regularly ridiculed for its mediocre food and dreary interior design. But the hotel arm of cheap and cheerful pub giant ...

Telstra has warned it will terminate “without notice” the services of customers alleged to have committed domestic violence.

The Goa government has suspended the registration of Ola Electric scooters on the VAHAN portal after multiple customer ...

South Africa’s e-hailing services have a bad rep. Unsafe driving, unsanitary cars, unroadworthy vehicles and just poor ...

That's a fake customer service number! Only a scam call center could turn a $428 Southwest Airlines ticket into a $4,500 ...

What was supposed to be a simple Pixel 10 trade-in turned into a 20-day chase with Google — and left me averse to it for good.

CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...