"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Users report outages with Azure as Starbucks app, Xbox and airport website go dark - ‘We are working to address an issue ...

Microsoft Azure outage services and businesses hit list and fixation of services highlight how a configuration change caused ...

It was the second power-related disruption to the aerotrain service in recent months, following a similar incident on Sept 4 that affected one of the trains. (Bernama pic) The aerotrain service at ...

PATCO train service has been restored after a PSE&G power outage forced the transportation agency's Westmont Substation to suspend service in and out of Philadelphia Wednesday morning, officials said.

The National Identification Authority (NIA) has set up a Help Desk at its Head Office in Accra to assist prospective National Service Personnel who face challenges with the registration portal or ...

Stolen copper wire left elementary school students in Gilroy in the dark Thursday morning. The Gilroy Unified School District said there was a break-in at Luigi Aprea Elementary School. Almost half of ...

T-Mobile just announced that its T-Satellite with Starlink service now integrates with several apps. These include AllTrails, AccuWeather, X, WhatsApp and several others. Certain native apps also now ...

T-Satellite, T-Mobile's Starlink-based satellite communications, now supports video and audio calls in some apps when you don't have cellular coverage. Jeff Carlson writes about mobile technology for ...

All Lakota Local schools are operating on a two-hour delay Wednesday, Oct. 1 due to a power outage at the district's Service Center. Bus schedules and start times are being pushed back because the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the past few years, content has become a cornerstone of the modern marketing strategy.

When Seattle author Jaysea Lynn dreamed up the idea of a customer service desk in hell, she wasn’t trying to launch a bestselling series. She was just another pandemic-era retail worker, slogging ...