In her new role, Pouliopoulos will oversee the full spectrum of the company’s customer journey, from pre-sale support to ...

New Gartner research emphasizes the importance of empathetic messaging and building “permission structures” that convince ...

I secured my lowest price for Spectrum internet in years. All it took was a call to Spectrum’s retention department, which is ...

Liberty Puerto Rico has deployed additional spectrum, specifically its 600-megahertz (MHz) band, to improve mobile service ...

‘Upswing in markets, realty aiding buyer sentiment’: Santosh Iyer Mercedes-Benz India has introduced its new AMG GT 63 and GT 63 Pro, priced at Rs 3 crore and Rs 3.65 crore, respectively ...

Want access to Hulu exclusives and happen to be a Charter Communications Spectrum customer? There's a tier offered by the MVPD giant that will now bring that to consumers at no additional cost ...

LOUISVILLE, Ky. (WDRB) — A Jefferson County man has filed a class-action lawsuit against Spectrum, claiming deceptive and unfair billing practices. The lawsuit was filed by Richard Wookey, a ...

If you’re a Spectrum customer in the Kansas City Metro, you’ve likely been without services for the better part of today, May 17.

A woman just wanted to disconnect her Spectrum service. Instead, she was drawn into a back-and-forth with customer service.

Telecom giant Spectrum, which is operated by Charter Communications (CHTR) , is suffering from an alarming shift in customer behavior, despite its recent effort to reverse the trend.

STAMFORD, Conn.—Charter Communications has promoted Chris Fulton to senior vice president, customer operations and experience for Spectrum Business, its commercial services operation. Fulton succeeds ...