Chennai Metro Rail is ranked high in a recent customer satisfaction survey organised by Community of Metros (COMET), a group that benchmarks worldwide urban railway performance. In the survey which ...

In a recent tweet, Kiran Mazumdar-Shaw blasted IndiGo for its in-flight gourmet cuisine, calling it “tasteless.” Her post sparked a conversation about the food served on airlines. A picture of ...

Biocon chairperson Kiran Mazumdar-Shaw has expressed disappointment over IndiGo’s in-flight gourmet cuisine, terming it “tasteless”. Her post ignited a discussion about the quality of food served on ...

NEW YORK (PIX11) — Got thoughts to share with the MTA? Now’s the time to do so. The transit agency has launched its bi-annual fall 2025 “Customer Count Survey” for riders of the subway, buses, LIRR, ...

Daylight Transport was named by Mastio & Co. as the top overall less-than-truckload carrier for a second straight year. The research and consulting firm’s annual customer value and loyalty survey ...

A new Times/Siena survey shows a significant shift among voters, as their concerns about the health of the political system overtake other issues. Voters who think America’s political system ... 100% ...

Minneapolis-St. Paul International Airport has again placed first in the J.D. Power North America Airport Satisfaction Study. This marks the second straight year customers and travelers have ranked ...

How brands gain the strategic edge in customer experience by balancing AI with the human touch. In partnership withNiCE As brands compete for increasingly price conscious consumers, customer ...

The Middle East’s major retailers are fully invested in AI and its ability to boost efficiency, according to Honeywell’s Global Retailer Technology Survey. More than three-quarters (76 per cent) of in ...

Three-fourths (76%) of large retailers in the Middle East have already developed AI capabilities, with only 2% not investing in the technology Dubai — Honeywell (Nasdaq: HON) today released its Global ...

The Singapore’s Best Customer Service 2025/2026 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...

The Qatar General Electricity & Water Corporation (Kahramaa) has officially launched its Comprehensive Customer Satisfaction Survey for 2025, aimed at evaluating the quality of services delivered ...