ALLENTOWN, Pa., Nov. 06, 2025 (GLOBE NEWSWIRE) -- CAI, a global services firm, announced today that CAI’s Service Desk will deliver AI-powered IT ticketing support for the Texas Department of ...

Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Magnite says it’s not mad at The Trade Desk for prioritizing OpenPath or labeling all supply-side platforms as “resellers.” ...

The horizontal future is about aligning every tool, every team and every decision around one North Star: the customer’s ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

Executives with Xperteks, M&N Communications, ITCubed, LeeShanok Network Solutions, Clear Guidance Partners and ABM ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

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Despite the Finance Ministry extending the Income Tax Return (ITR) filing deadline to September 16, 2025, many taxpayers are still struggling to meet the deadline due to persistent technical glitches ...

Help desk software is a crucial component of the customer support experience. It acts as a basic interface between the user, or even the client itself, and the company's IT department. We included ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...